FREQUENTLY ASKED QUESTIONS
At Connect Interpreting, we’re here to answer your questions about American Sign Language (ASL) and ensure effective communication.
What are businesses’ obligations under the ADA for Deaf or hard-of-hearing individuals?
Businesses must provide equal communication access to all individuals, Deaf or hearing.
Learn more from these resources:
• Americans with Disabilities Act (ADA)
• National Association of the Deaf (NAD)
• ADA Requirements for Effective Communication
• U.S. Equal Employment Opportunity Commission (EEOC) on Disability Rights
Can Deaf individuals just read lips?
No. Only about 25% of spoken English is understood through lip reading, even by skilled individuals. Many words look alike when spoken, making lip reading unreliable.
Can I just write notes to communicate with a Deaf person?
ASL has a different grammar and structure from English, making written notes ineffective for full communication. Writing is also slow and may not provide equal access to information.
Who is responsible for paying for an interpreter?
The business, organization, or service provider is generally responsible for providing andcovering the cost of interpreting services.
More details:
• ADA Business Brief: Communicating with People Who Are Deaf or Hard of Hearing
• U.S. Department of Justice - ADA Information Line
What makes an interpreter qualified?
A qualified interpreter can interpret accurately, impartially, and effectively using specialized vocabulary as needed. ASL fluency alone does not make someone an interpreter—proper training and certification are required.
Learn more:
• Registry of Interpreters for the Deaf (RID)
• National Interpreter Certification (NIC)
What is the Americans with Disabilities Act (ADA)?
The ADA, enacted in 1990, ensures accessibility for individuals with disabilities in employment, public services, transportation, businesses, and telecommunications.
Key resources:
• ADA Overview
• ADA Title III: Public Accommodations
When are two interpreters needed?
For assignments longer than an hour, two interpreters are required to maintain accuracy and prevent injuries like Carpal Tunnel Syndrome.
Can businesses receive tax credits for interpreting services?
Yes. Businesses can receive a tax credit of up to $5,000 annually for accessibility-related expenses, including interpreters.
Check with your accountant or refer to:
• IRS Disabled Access Credit
How does the interpreting process work?
Interpreters facilitate communication by signing everything spoken and voicing everything signed. Direct your conversation to the Deaf individual, not the interpreter, and maintain eye contact with the Deaf person during the interaction.
For more information, contact Connect Interpreting—we’re here to help!